Your privacy matters to us. This Privacy Policy explains exactly what personal data mclub7 collects from Malaysian players, why we collect it, how we use it, and what rights you have over your information. We are committed to transparency and to handling your data responsibly at every stage.
We collect only the personal information necessary to operate your mclub7 account — including registration details, payment data for MYR transactions, and activity logs for security and compliance purposes.
All personal data is encrypted using 256-bit SSL. Access is restricted to authorised personnel only. We conduct regular security audits and apply industry-standard data protection practices across all systems.
You have the right to access, correct, restrict, or delete your personal data at any time. You may also withdraw consent for optional data processing. Requests are handled within 14 business days.
We do not sell your personal information. Data is shared with third parties only where necessary — such as payment processors like DuitNow, FPX, and e-wallet providers — under strict data processing agreements.
mclub7 uses cookies and similar technologies to improve platform performance, maintain session security, and understand usage patterns. You can manage cookie preferences through your browser settings.
We send promotional communications only with your consent. You may opt out of marketing emails at any time by contacting support or adjusting notification preferences in your account settings.
mclub7 ("we", "us", "our", or "the Platform") operates the online gaming platform accessible at https://mclub7.cam. We provide casino games, sports betting, live dealer tables, lottery, and related entertainment services primarily to registered members located in Malaysia.
This Privacy Policy ("Policy") sets out in full how mclub7 collects, uses, stores, shares, and protects personal data belonging to users of the mclub7 platform ("you", "your", or "Member"). It applies to all personal data provided through account registration, platform use, customer support interactions, payment transactions, and any other touchpoint between you and mclub7.
We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection standards. By registering an account with mclub7 or by continuing to use the platform after this Policy has been made available to you, you acknowledge that you have read and understood its contents.
For the purposes of this Privacy Policy, the following terms carry the meanings defined below:
mclub7 collects personal data in the categories set out below. We collect only what is necessary for the stated purposes and do not collect excessive or irrelevant data.
| Data Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Name, MyKad, date of birth | Registration & KYC |
| Contact Data | Email, phone, address | Registration form |
| Financial Data | Transaction history, payment method ref | Deposit / withdrawal |
| Activity Data | Game logs, betting history | Platform use |
| Technical Data | IP address, device type, cookies | Automatic collection |
| Communications Data | Support chat transcripts | Live chat / email |
mclub7 collects personal data through the following channels:
Data you provide directly to mclub7 when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to surveys. This is the primary source of identity, contact, and financial data.
Data collected automatically through your use of the mclub7 platform — including cookies, server logs, session tracking technology, and device fingerprinting. This data is collected as a by-product of normal platform use and is used primarily for security, fraud prevention, and service improvement.
In limited circumstances, mclub7 may receive data from third-party sources, including:
mclub7 processes your personal data for the following specific and documented purposes:
mclub7 processes your personal data under the following legal bases:
mclub7 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following limited and necessary circumstances:
To process MYR deposits and withdrawals, we share the minimum necessary transactional data with our integrated payment partners, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong Bank, and RHB Bank. These providers act as data processors under agreements that restrict their use of your data to payment processing purposes only.
KYC verification documents (MyKad, selfie photographs) may be shared with third-party identity verification service providers solely for the purpose of completing the verification process. These providers are bound by confidentiality obligations and may not use your data for any other purpose.
Certain technical session data (such as anonymised game session identifiers) may be shared with our game software providers (including PG Soft, Pragmatic Play, Evolution Gaming, Habanero, and Spadegaming) for technical support and game integrity purposes.
mclub7 may disclose personal data to law enforcement agencies, financial intelligence units, or regulatory authorities where required to do so by law, court order, or in response to a lawful request relating to fraud, money laundering, or other criminal activity.
mclub7 uses cookies and similar technologies on its website to provide a functional, secure, and personalised user experience. The following types of cookies may be active when you visit mclub7.cam:
You may manage cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies may affect your ability to log in or use core platform features. Consent for optional cookie categories can be withdrawn at any time without affecting your account.
mclub7 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
| Data Category | Retention Period | Rationale |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years | Legal compliance, AML obligations |
| KYC Documents | Duration of account + 5 years | Regulatory and audit requirements |
| Transaction Records | 7 years from transaction date | Financial record-keeping obligations |
| Platform Activity Logs | 2 years from last activity | Security, fraud investigation |
| Support Communications | 3 years from resolution | Complaint records, dispute resolution |
| Marketing Consent Records | Until consent withdrawn + 1 year | Evidence of lawful processing |
Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with mclub7's data disposal procedures. Where deletion is not immediately possible due to backup retention schedules, your data will be isolated and protected from any further active processing until it can be permanently deleted.
mclub7 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include:
As a data subject, you hold the following rights in relation to the personal data mclub7 holds about you. You may exercise any of these rights by contacting our support team via live chat or email. mclub7 will respond to all requests within 14 business days.
Request a copy of all personal data mclub7 holds about you, including the categories collected, how it is used, and with whom it is shared.
Request correction of any inaccurate or incomplete personal data held in your account. You may update most contact details directly through your account settings.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Request that we restrict how we use your data while a complaint is being investigated or while you contest the accuracy of data we hold.
Request a structured, machine-readable copy of the personal data you provided to mclub7, where technically feasible and legally applicable.
Withdraw consent for optional processing activities (such as marketing communications) at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
The mclub7 platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data belonging to individuals under the age of 21. If you are under 21, you must not register an account with mclub7 or use any of its services.
If mclub7 becomes aware that personal data belonging to an individual under 21 years of age has been collected — whether through misrepresentation during registration or any other means — we will immediately suspend the associated account, delete the data concerned, and return any deposited funds to the original payment source where this is technically feasible.
If you believe that a person under the age of 21 has registered an account with mclub7, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
mclub7 reserves the right to update or amend this Privacy Policy at any time. When a material change is made, we will notify registered members by email and/or by displaying a prominent notice on the mclub7 platform prior to the change taking effect.
The "Last Updated" date displayed at the top of the table of contents reflects when the most recent version of this Policy was published. We encourage you to review this Policy periodically. Continued use of the mclub7 platform following publication of an updated Policy constitutes your acceptance of the revised terms.
If you object to any material change to this Policy, you may close your account and request the return of any eligible balance by contacting our support team.
For all privacy-related enquiries, data rights requests, or complaints regarding mclub7's handling of your personal data, please use the contact details below. Our English-language support team serves Malaysian players around the clock.
You may also review our full Terms & Conditions or visit our Responsible Gambling page for information on account controls and player protection tools available to Malaysian members.
We protect your personal data with 256-bit SSL encryption, strict access controls, and a no-sell data policy. Over 500,000 Malaysian players trust mclub7 with their information every day.